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The following suggestions may help ease nervousness in children—and adults—who may feel uncertain about having Santa Albert visit their home. After reading this information, please use the Contact Us link at the bottom of the page if you have any questions or comments.

Show your child a photograph of Santa Albert and explain the visit in simple words: “Santa Albert is coming to visit us. He will come through the door, say hello, and spend some time with our family.”
Avoid telling your child that they must sit on Santa’s lap, hug Santa, or pose for a picture. Instead, let them know they may wave, watch, talk, or stand nearby until they feel comfortable.
It may also help to have a favorite toy, blanket, or comfort item nearby.
The purpose is to help Santa feel familiar before he walks through the door. A two- or three-year-old may recognize Santa from pictures but still be surprised by a full-size person with a large beard, red suit, deep voice, and jingling bells.
When very young children—especially those around ages two or three—see Santa make his grand entrance, they may feel overwhelmed and seek comfort from a trusted adult. Please do not carry a hesitant child directly to Santa or continue holding the child throughout the introduction. Santa cannot begin building trust while the child remains tucked securely in a parent’s arms. Instead, sit nearby and have the child sit or stand beside you at a comfortable distance, allowing Santa to engage them gently through conversation, humor, and storytelling.
If your child becomes very upset, take a brief, quiet break together away from the main activity. Once they are calmer, return and allow Santa another opportunity to connect with them from a comfortable distance. If they are still not ready, do not force the interaction. They may watch Santa visit with others and choose to participate when they feel safe and comfortable.
Encourage a hesitant child once, then let Santa take the lead without repeated prompting. Santa has his own gentle way of building trust through conversation, humor, and storytelling. Many reluctant little ones warm up naturally as the visit unfolds, and Santa carefully observes and responds to each child’s comfort level.
After all the planning is done and the excitement builds for Santa’s visit, there’s one very important detail to keep in mind. To help Santa stay healthy and continue bringing joy to all the families on his schedule, please make sure guests are well.
Santa cannot visit with children or adults who are coughing, have runny noses, or show any obvious signs of being unwell. We kindly ask hosts to screen guests in advance and share this reminder so there are no surprises or uncomfortable conversations during the visit.
If these precautions are not followed, Santa may need to end the visit early to protect his health and the magic of the season. Thank you for helping us keep the holidays merry and bright for everyone!
If, after reading this information, you have any comments or questions, please feel free to use our CONTACT US form.







